Frequently Asked Questions

Have a question not listed? Reach out to us via our contact form or send an email to support@allincupholder.com

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What is the status of my order?

Please login to your personalized customer account to see the most updated status for your order. If you haven't created an account yet, please register with the e-mail used at the time of your last purchase. If the item is late or you are unclear about the status, please reach out to us via the contact page and a customer representative will assist you further.

Can I change my order?

If you made an incorrect order, we ask that you please cancel the order by using the contact form on our site or e-mail us at support@allincupholder.com and then place the correct order. Please include your full name and order # when requesting a cancellation. Refunds will be processed within 24-48 hours after request for cancellation.

If your order has already been shipped by the time your order cancellation is requested, we will be unable to change your order.

Where do you ship?

We offer shipping to all 62 US states, territories, and APO addresses along with 27+ foreign countries around the world.

How long does it take to ship my order?

We process all orders within 1 business day!

What are you average shipping times?

We offer fast shipping on all items. Orders under 1lb ship via USPS Ground Advantage (2-5 days) and orders 1lb+ ship via USPS Priority Mail (1-3 days).

Do you accept returns?

We offer 14-day moneyback guaranteed returns on all orders.